Friday, 11 April 2008

1st Class Service

Taken from an email forum discussing Google's sudden u-turn on trademark bidding in the UK. As you can imagine lots of people wanted to air their views.

Here's the first email:

Ahhh do I unsubscribe to this. I don't know how I got on this list but over the last 30mins my email box is full!

And here is the reply.

Hi Hayley,

Take a slow, deep breaths and whatever you do, do not panic!

Firstly, in response to your statement "I don't know how I got on this list..."

Well, either
(a) you signed-up to it yourself, or
(b) perhaps you are receiving the email of another colleague who has recently left your company (in my last job I received email sent to four different addresses - it's quite common)
(c) there is a naughty gremlin in the email system

At Chinwag, we take the ability to unsubscribe very seriously.

Firstly, look at the end of every email you received from us today and notice there is a link that allows you to unsubscribe.
For example, in all the emails I receive it says:
You are subscribed to uk-netmarketing as: deirdre.molloy @ To unsubscribe, email
If you follow the instruction, and send an email to the unique email address (NOT the one from my email given in the example above!) supplied in the footer of every email you have received from us, you should not receive any further email.

You can also unsubscribe via the Chinwag website itself. There are further instructions here on our Lists FAQ:

If however you do continue to receive mail after trying both of these, please drop me a line and I will delete you manually.

Hope that helps :-)
Best Regards,
Deirdre Molloy
Editor & Programme Manager - Chinwag
t: +44 (0)20 7183 2923
Chinwag - Connecting New Media People

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